Shipping policy
Shipping Policy
Last updated: 9 OCT 25
Thank you for shopping with 3H Scents. We aim to deliver your order safely and promptly using our trusted delivery partner. Please review the shipping details below before placing your order.
📦 Order Processing
-
Processing Time: Orders are processed within 1–3 business days after payment confirmation.
-
Business Days: Monday to Friday (excluding public holidays).
-
You’ll receive a confirmation email when your order is placed and another when it has been shipped.
🇵🇰 Domestic Shipping (Pakistan)
-
Courier Partner: We ship all orders via PostEx, a reliable nationwide courier service.
-
Shipping Fee: Flat rate of PKR 90 on all orders, regardless of size or weight.
-
Delivery Time Estimate:
-
Major cities: 2–4 business days
-
Remote areas: 3–6 business days
-
-
Cash on Delivery (COD): Available on all orders.
🚚 Order Tracking
-
Once your order ships, you’ll receive a tracking link via email or SMS to monitor your delivery status in real-time through PostEx.
⚠️ Shipping Delays & Issues
-
Delivery times are estimates and may vary due to weather, holidays, strikes, or unforeseen courier delays.
-
If your parcel is delayed or lost, please contact us at 3hscents@gmail.com and we’ll assist you in resolving the issue.
❌ Incorrect Address or Failed Delivery
-
Please double-check your shipping details before confirming your order.
-
3H Scents is not responsible for deliveries to incorrect addresses provided by the customer.
-
If a package is returned to us due to incorrect address or failed delivery attempts, reshipping fees will apply.
📩 Need Help?
For any questions about your order or delivery:
Email: 3hscents@gmail.com
Phone/WhatsApp: +92 332 1554444
We’re happy to assist you!